About CarePair
Make the next chapter of care navigable for every family, not just the ones who can afford a guide.
CarePair is the free web app families use to find and arrange care for an aging parent. Made in Buffalo, New York, by CarePair Technologies LLC, for any family in the U.S.
Vision
Where we are going.
A country where finding care for someone you love takes one application, one calendar, and one honest conversation, and where the family holds the pen.
Today that means one profile for the person being cared for, one application instead of twelve, one calendar instead of three group texts, and reminders that come to you. It works the same in every state, paid for by the communities it saves time for and never by the family.
Where we come from
Built in Buffalo, by people who do this every day.
CarePair is built by CarePair Technologies. Its founders ran a senior living advisory practice in Western New York and spent years in hospital care navigation. Our team has sat on every side of the table: the admissions office, the discharge desk, and the kitchen table where a family decides what comes next.
We started in Buffalo because that is where we could walk into the buildings ourselves. Every form was filled out by hand first, and every rule in the software came from a real rejection letter. Those rules now work for a family anywhere in the U.S.
Before we wrote a line of code we read what families say about finding care: the 48-hour discharge notice, the twelve forms that ask the same questions, the three group texts, the calls from communities they never contacted. What they want is one inquiry they control, and no calls they did not ask for. That is the product.
Who we are, legally
Two names, one team.
CarePair Technologies builds and runs the software, for any family in the U.S. Cardinal Care Advisors is a separate company under common ownership. It provides its own services under its own agreements, and nothing in CarePair depends on it.
- CarePair Technologies LLC
- Builds and operates the software: the app, the accounts, and the directory.
- Cardinal Care Advisors LLC
- A separate company under common ownership. It provides its own services under its own agreements, and nothing in CarePair depends on it.
What we hold to
Five things we will not trade.
01
Free for families, forever.
The people who need this most have the least time and money to spare. The tools families use to manage care are free, always, and they never require an agreement. If we ever add optional extras, the free tools stay free.
02
No fee on a government-funded resident.
If a move is paid for by Medicaid or another public program, nobody pays us for it. Payment never removes a clinically appropriate option.
03
The family decides.
We show every fit, we say what we know about price and rules, and we send the application where you tell us to. Nothing goes anywhere until you say so.
04
Nobody sells your information.
One inquiry, no calls you did not ask for. The only communities that hear from you are the ones you send an application to.
05
We say what we do not know.
Unknown renders as "not yet verified." We navigate; clinicians diagnose and attorneys advise, and we refer.
Team
The people behind it.
Care navigation
People who have sat on both sides of the admissions desk, and who wrote the rules CarePair checks every application against.
Partnerships
Partnerships people who work with communities on their profiles, and who keep each listing's criteria, beds, and prices honest.
Product
Product people who build the tool they wish their own families had, with every rule in the software traced back to a real form or a real rejection letter.
What we will not do
The lines we hold.
No medical diagnoses, no legal advice
We navigate. Clinicians diagnose. Attorneys advise. We know the difference and we refer.
No holding what we do not need
Physician forms pass through and are purged. Restricted identifiers are never requested up front.
No completing a PRI or SCREEN
New York's assessment forms are completed by the licensed people the law names. We help you get them to the right desk.
No incentives to steer you
A community never pays us to be chosen. The family decides, and payment never removes a clinically appropriate option.
Start today. It takes two minutes and costs nothing.
Run a senior living community? Talk to us about receiving applications through CarePair.