Help

How CarePair works.

Pick your seat at the table. Each side of CarePair has its own guide inside the app, written for the screens you will actually use.

Families

Find, compare, apply, tour, and keep it all in one place. Free, always.

Applications arrive complete and checked against your rules. You review and answer.

Refer once. Every community that fits gets a complete application and answers on a clock.

Already have a login? Sign in and you land in your own help pages.

Is CarePair free?: For families, yes. The tools for managing care are free, always. We may add optional paid extras one day, and the free tools stay free. Communities and care organizations pay because CarePair saves them time.
Is my information safe?: Everything is encrypted, access is logged, and nothing is sold or used for advertising. Read more at /security.
I already have a login.: Sign in and you land in your own help pages, written for your side of CarePair.
Something looks wrong on a page.: Signed in, use Report a bug at the bottom of the menu. Signed out, email hello@thecardinalgroup.org.

Still stuck? Email hello@thecardinalgroup.org or call (716) 300-2769, business hours, Eastern. Not an emergency service. For emergencies call 911.