Operations Manager

What you will do

• Onboarding every new community and every concierge family, from first agreement to first application.
• The application pipeline: every open application has a next step, an owner, and a date, and nothing sits past 72 business hours unanswered.
• The vendor calendar: business associate agreements, renewals, and invoices, in one list that is never stale.
• The compliance calendar: policy reviews, training dates, and the audit log check, on the days the runbooks say.
• Hiring support: scheduling, references, and the first-day plan for each new person.

What we look for

• You have run a small service business or a clinic front office and know what a full day of loose ends feels like.
• You keep a list, you close the loop, and you say when something is late before anyone asks.
• You are comfortable with health information rules and with a checklist you did not write.
• You can walk into a community and be welcome back the next week.

How we work

• You never complete a PRI, SCREEN, or physician form.
• You never give medical or legal advice.
• You never take a fee on a government-funded resident.

Pay

$70,000 to $90,000, plus health stipend.