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Careers

Buffalo, New York · Full time

Senior Care Advisor

The person families talk to.

You run first calls, tours, and applications for concierge families in Erie, Niagara, and Orleans counties, inside CarePair. Your name is the one a family sees when they ask for a person.

Opens your mail app with the subject filled in. Include a short note on the hardest placement you have done.

What you will do

  • The review call within one business day of a family asking for one.
  • The target list for each family, with fit and each community's criteria stated plainly.
  • Sending applications and keeping every status honest.
  • Tours, and the first two weeks after a move.
  • Logging every touch in CarePair so the family and the team see the same record.

What we look for

  • Three or more years in senior living admissions, hospital case management, or placement.
  • You know the difference between assisted living, enhanced, memory care, and skilled nursing in New York, and you say "I do not know" out loud.
  • A car and a clean driving record.
  • A calm phone voice.

How we work

  • You never complete a PRI, SCREEN, or physician form.
  • You never give medical or legal advice.
  • You never take a fee on a government-funded resident.

Pay

Commission plus base, discussed on the first call.

How to apply

Email hello@thecardinalgroup.org with the subject Careers: Senior Care Advisor, [your name]. Include a short note on the hardest placement you have done. Every application is read by the founder, and you will hear back either way.

Posted September 24, 2026. Open through December 23, 2026.