Provider directory
Everyone a family may need, in Erie, Niagara, and Orleans counties
A care transition takes more than one phone number. Here is each kind of help in plain words, what it does, and who usually pays, with the listings from official directories and from providers Cardinal has spoken to.
Care at home
People who come to the house, and the comfort care that keeps someone home.
Home care agency
Aides and companions for bathing, meals, and company. Usually private pay or Medicaid.
Who pays: Usually private pay or Medicaid. Long-term care insurance sometimes.
50 listed
Home health (nursing and therapy)
Nurses, physical and occupational therapy at home, usually after a hospital stay. Medicare covers it when a doctor orders it.
Who pays: Medicare, when a doctor orders it. Most insurance follows Medicare.
96 listed
Hospice
Comfort care at home or in a residence when curing is no longer the goal. Medicare covers it.
Who pays: Medicare, Medicaid, and most insurance, at no cost to the family.
3 listed
Palliative care
Doctors and nurses who treat pain and stress from a serious illness while other treatment continues. Not the same as hospice.
Who pays: Medicare and most insurance, billed like a specialist visit.
20 listed
Respite care
A short stay or a few hours of care so the person doing the caring can rest.
Who pays: Usually private pay. Some county aging offices and veterans programs cover a set number of hours.
2 listed
Meal delivery
Hot or frozen meals brought to the door, often with a friendly check-in.
Who pays: Sliding scale or a suggested donation through county programs. Private services charge per meal.
Listings coming
Doctors and therapy
Specialists in older adults, memory, mood, and getting strength back.
Geriatric primary care
Family doctors and internists trained in the health of older adults. Good at sorting out many medicines and many conditions at once.
Who pays: Medicare and most insurance, like any doctor visit.
47 listed
Physical and occupational therapists
Therapists and clinics that help someone walk, balance, and manage daily tasks again after a fall, a surgery, or a stroke.
Who pays: Medicare and most insurance with a doctor's referral.
128 listed
Neurologists and neuropsychologists
The doctors who evaluate memory changes and explain what they find. Not every neurologist focuses on memory; ask when you call.
Who pays: Medicare and most insurance with a referral. A full neuropsychological evaluation may need prior approval.
89 listed
Psychiatry and mental health
Geriatric psychiatrists and community mental health clinics that treat depression, anxiety, and grief, including in later life.
Who pays: Medicare and most insurance. Community clinics take Medicaid and sliding scale.
51 listed
Day to day
Equipment, medicine, rides, a safer house, and a place to go during the day.
Adult day program
A place to go during the day, with meals, activities, and nursing, so a caregiver can work or rest.
Who pays: Medicaid for medical day programs. Social day programs are usually private pay, sometimes with a county subsidy.
30 listed
Medical equipment and supplies
Hospital beds, walkers, wheelchairs, oxygen, and bathroom safety gear. Ask whether they deliver and set up; the registry does not say.
Who pays: Medicare pays most of the cost for equipment a doctor orders. Comfort items are private pay.
249 listed
Pharmacies
Retail, long-term care, mail order, and home infusion pharmacies. Whether one delivers or fills blister packs is a question to ask; the registry does not say.
Who pays: Medicare Part D or the person's drug plan. Delivery is often free; ask.
257 listed
Medical rides
Non-emergency medical transport: vans and drivers for appointments when a car or a bus will not work. Ask about wheelchair and stretcher rides; the registry does not say which offer them.
Who pays: Medicaid covers rides to covered appointments. Otherwise private pay per trip; some plans include a ride benefit.
90 listed
Home modification
Contractors who install grab bars, ramps, stair lifts, and walk-in showers so the house works for the person.
Who pays: Private pay. Some county and veterans programs help with the cost; ask before you build.
Listings coming
Planning and paperwork
The people who help with money, benefits, the move, and the decisions ahead.
Elder law attorneys
Lawyers who handle powers of attorney, health care proxies, Medicaid planning, and guardianship.
Who pays: Private pay, often a flat fee for documents. Some offer a free first call.
Listings coming
Geriatric care managers
Nurses and social workers you hire to coordinate everything, especially when family lives far away.
Who pays: Private pay, by the hour. Long-term care insurance sometimes covers it.
Listings coming
Senior move managers
People who sort, pack, downsize, and set up the new place so it feels like home on day one.
Who pays: Private pay, usually by the hour or a flat project fee.
Listings coming
Veterans benefits advisors
Accredited people who help a veteran or a surviving spouse apply for Aid and Attendance and other VA benefits.
Who pays: Accredited service officers help for free. Never pay to apply.
Listings coming
Long-term care financial planning
Planners who help a family understand what care will cost and how to pay for it without running out.
Who pays: Private pay by fee or by the hour. Ask how the planner is paid before you start.
Listings coming
Funeral pre-planning
Funeral homes and planners who record wishes ahead of time so no one has to guess later.
Who pays: Private pay. Prepaid plans are protected by New York law and count as exempt for Medicaid.
Listings coming
Free for families
Save the ones you call to a care team the whole family can see.
Create a free account, tell us where your person lives, and the directory sorts by distance. One click puts a provider on the plan with its phone number. An advisor is a message away.
Listed does not mean recommended; we have not vetted each one. Nothing here is medical or legal advice. Run a practice that belongs here? Ask to be listed.