Assisted living
The Pines At Heartwood
2405 Fifteenth Street, Troy, NY, 12180
The facts
- Monthly cost
- Price on request
- Medicaid
- Not known yet
- Memory care
- Not known yet
- Beds open
- Not known yet
- Type of care
- Assisted living
- Assisted Living Program
- Not known yet
- Licensed beds
- 86
- Private pay
- Not known yet
- Waitlist
- Not known yet
- Who answers
- Not known yet
- Languages
- Not known yet
- Tours
- Not known yet
2 of 8 facts known. “Not known yet” means we do not know yet, not no.
From the New York State Department of Health directory, checked November 8, 2026. Prices and acceptance are what the community has told us or published.
Check the record
Before you tour, read the state’s file.
- State inspection record for The Pines At Heartwood on NYS Health Profiles, the state's own directory and inspection records for licensed facilities. Look for The Pines At Heartwood in Rensselaer County in the list.
- A problem inside a nursing home or adult care facility: Long Term Care Ombudsman, 1-855-582-6769. Free, confidential advocates for residents. New York State Long Term Care Ombudsman Program.
- An inspection record shows what state surveyors found on the days they visited and whether it was fixed; it cannot tell you what a Tuesday night feels like, so read it alongside a tour.
License, in plain words
- Adult home
- A state license for room, meals, housekeeping, supervision, and help with personal care for adults who do not need daily nursing.
Questions families ask about The Pines At Heartwood
- How much does The Pines At Heartwood cost a month?
- Not known yet. The Pines At Heartwood has not published a monthly price or told us one. In Western New York, assisted living usually runs from about four to eight thousand dollars a month; memory care and skilled nursing run higher. Ask on the tour and confirm before you decide.
- What is included in the monthly rate at The Pines At Heartwood?
- Not known yet. The Pines At Heartwood has not told us what its monthly rate includes. Ask about medication management, incontinence care, escorts to meals, laundry, and the community fee, and ask how a change in care level changes the price.
- Does The Pines At Heartwood take Medicaid or the Assisted Living Program?
- Not known yet. The Pines At Heartwood has not told us whether it takes Medicaid or has Assisted Living Program beds. Ask, and ask what happens when private funds run out.
- Does The Pines At Heartwood have memory care?
- Not known yet. The Pines At Heartwood has not told us whether it has a secured memory care unit. Ask whether the doors are secured, what dementia training staff get, and what would mean a move.
- How does applying to The Pines At Heartwood through CarePair work?
- Create a free account, build one application, and send it to The Pines At Heartwood and any other communities you pick. It is checked against each community's own admission rules before it goes. A community on CarePair answers within 72 business hours; one that is not on CarePair yet is told your application is waiting, and it opens for them when they join. Free for families, always.